Experiencing disruptions

Unable to register webhook in RazorPay →

Testing Backend

Investigating - We’re unable to register testing webhook to Razorpay even after entering provided credentials and OTP.

Kaleyra down →

Staging Backend Production Backend Testing Backend

Investigating - We’re aware of kaleyra being down, we are working on communicating with kaleyra team to resolve this as soon as possible.

OpenSearch Login Disabled →

Investigating - AWS development opensearch instances keeps resetting its password after certain time.

► ▲ AWS   (?) The main servers are located here.
Production Backend   (?) whitegold production backend server Disrupted
Testing Backend   (?) whitegold testing backend server Disrupted
Staging Backend   (?) whitegold server backend server Disrupted
Production Cache   (?) cache server responsible for blocklisted tokens and background jobs for production server Operational
Staging+Testing Cache   (?) cache server responsible for blocklisted tokens and background jobs for both Testing and Staging Operational
OpenSearch   (?) AWS opensearch that records all logs from Production, Testing and Staging Servers. Operational
► ▲ Netlify   (?) The frontend are located here.
Production Frontend   (?) crm.whitegold.money Operational
Staging Frontend   (?) beta.whitegold.online Operational
Testing Frontend   (?) uat.whitegold.online Operational

Incident history

2025 (3)

Unable to register webhook in RazorPay

▲ This issue is not resolved yet February 28, 2025 at 4:13 AM UTC

Kaleyra down

▲ This issue is not resolved yet February 26, 2025 at 8:13 AM UTC

OpenSearch Login Disabled

▲ This issue is not resolved yet

© Whitegold Services, 2025   •   Back to top

We continuously monitor the status of our services and if there are any interruptions, a note will be posted here.

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